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Last updated: July 2026

Refund Policy

Overview

Unless required by applicable law, all Transactions are non-refundable and non-exchangeable. Refunds are handled directly by Paddle.com, our payment provider and authorized reseller for this purchase — not by us.

Paddle may issue refunds on a discretionary basis or if you exercise an applicable statutory withdrawal or refund right. Refunds will not be issued where there is evidence of fraud, refund abuse, or other manipulative behaviour.

Refund policy is subjected to country-specific rules. Refund requests must be made within the applicable statutory or discretionary period described below.

How to Request a Refund

To request a refund, visit paddle.net and select 'Request a refund,' or use the support link in your Paddle order confirmation email.

Refund Windows by Country

EU, EEA, Switzerland, UK, Turkey & Israel14-day statutory right to a refund.
Canada, South Korea, Brazil & China7-day unconditional right to cancel after delivery.
Singapore5-day right to cancel after delivery.
All other countriesPaddle may grant a refund within 14 days of purchase at its discretion, but this isn't a guaranteed right.

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